Skip to main content

GUEST/IDM/CONNECT

Unknown Visitors

Description

This email is sent to host/host delegate to inform them that a visitor scheduled via the calendar integration functionality was unable to be found in the system and more information about them is needed before the visit can be scheduled. When the email is received the recipient can click on the URL which will bring them directly to the visitor info page to fill in the needed information.

Email
email_1.png
Template

<p>Hello @Model.FirstName @Model.LastName</p>
<p>
  The system was unable to identify a visitor(s) that you recently added via your calendar:
</p>

<p>
  <ul>
  @foreach(var attendee in Model.Attendees) {
    if(attendee.VisitorId == null) {
      <li>@attendee.Email</li>
    }
  }
  </ul>
</p>
<p>
  Without the proper information, the system cannot automatically register this visitor in Symmetry.
</p>

<p style="color:#E63E2C;"><strong>Please click <a href="@Model.Url">here</a> and you will be brought directly to the Symmetry page to update your attendee’s information, or copy and paste the following URL into your favorite browser:</strong><br><br>
  @Model.Url
</p>

<p>
  For assistance, please contact the support center at tsc@usa.g4s.com or 1-844-872-4447.
</p>

<p>Thank you.</p>
Razor Elements

Element

Description

@Model.FirstName

The first name of the host/host delegate

@Model.LastName

The last name of the host/host delegate

@attendee.Email

Email address of the visitor

@Model.Url

The URL for the missing Visitor information.

Warning

It is recommended that these elements be used as stated with the only edits being to remove them if the information generated is not required.