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GUEST/IDM/CONNECT

Access Request Rejected

Description

This email is sent to the requesting identity to notify them that the access request was rejected.

Information displayed includes:

  • Name of identity

  • Approved Access Groups

  • Full name of the requester. This is only applicable if the access was requested on behalf of another identity.

Email

The example email below is where the user requested access to the access groups themselves. If the access was requested by another identity on behalf of the recipient, the email will also display the full name of the identity that requested access to the access group.

email7.png

Template

Note

If a value is detected in @Model.OnBehalfOfRequesterFullName then requested by (requester full name) will be included in the email.

<table width="700" cellpadding="16" style="font-size: 11px;font-family: Arial, lucida console, sans-serif;">
    <tr>
        <td align="left" style="background-color: black; color: white; font-size:18px; font-weight: bold;">
            Notification to Requester
        </td>
    </tr>
    <tr>
        <td>
            <p>@Model.Greeting</p>
            @if (string.IsNullOrEmpty(@Model.OnBehalfOfRequesterFullName))
            {
                <p>Your request to the following access groups has been <b>rejected.</b></p>
            }else{
                <p>Your request to the following access groups, requested by <b>@Model.OnBehalfOfRequesterFullName</b>, has been <b>rejected.</b></p>
            }
            <ul>
                @foreach (var accessGroup in Model.AccessGroupsWithReason)
                {
                    <li>@string.Format("{0} - Reason: {1}", accessGroup.Key, accessGroup.Value)</li>
                }
            </ul>
            <p>Thank you.</p>
        </td>
    </tr>
    <tr>
        <td align="left" style="background-color: #b2b3b3; padding: 12px;"></td>
    </tr>
</table>
Razor Elements

Element

Description

@Model.Greeting

Displays the standard greeting for the email

@Model.OnBehalfOfRequesterFullName

Displays the full name of the of the identity (on behalf of the recipient) who requested the approval. This is only applicable if the access was requested on behalf of another identity.

Warning

It is recommended that these elements be used as stated with the only edits being to remove them if the information generated is not required.