CONNECT
Warning
If you require technical support, further guidance or information which is not provided by this user guide, refer to the AMAG Key Support Contacts website page for assistance.
Note
At any point, if the user needs additional information they can click the inline help button in the upper right of the screen (if available). This will toggle additional help text to be displayed to provide additional help.
This guide is to be used to aid the user in setting up the CONNECT system, and provide information on all the functions available within the CONNECT product.
Information contained within this guide includes:
CONNECT Account Set Up
Logging into CONNECT for the First Time
Setting up ACRs and ACRMs
Setting up Photo ID Roles
Setting up Rules
Setting up Audits
Requesting a New Credential
Requesting Access
CONNECT Email Templates: Providing information on the following:
Access Request Expired
Access Request Rejected
Access Group Expiration - ACR Administrator
Access Group Expiration - ACR
Access Group Expiration - ACRM
Access Group Expiration - Identity
Access Group Expiration - CONNECT Admin
Access Group Use It or Lose It
Access Group Approved
Access Request Confirmation
Access Request Reminder
Credential Expiration Notification - Building Manager
Credential Expiration Notification - CONNECT Admin
Credential Expiration Notification - Identity
Credential Expiration Notification - Identity Manager / Manager Delegate
Credential Request Approved
Credential Request Confirmation
Credential Request Expired
Credential Request Rejected
Credential Request Reminder
Credential Request Submitted
Credential Request Submitted for Photo ID Admin / Technician
Audit Notification Reminder
Audit Notification Overdue Reminder
Start of Audit Notification
CONNECT Product/System: Providing information on the following:
Dashboard
My Audits
Identities
Auditor Role
Uploads
Reports
Configuration
Access Control Manager (ACRM)
Requests