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GUEST/IDM/CONNECT

2.6.0 Release Notes

Document Details

Document Issue Level:

1.0

Document Issue Date:

Aug 3, 2026

Product Details

Product Description:

Symmetry IDM - CONNECT and GUEST

Release Version:

2.6.0

Introduction

This bulletin provides an overview of product improvements and an introduction to new features included in Symmetry CONNECT/GUEST/IDM for hosted and on-premise deployments.

Note

For Hosted customers, the planned deployment date will be communicated via the online status page. Please visit: https://symmetry-identity-management-saas.statuspage.io/

Private Cloud Customers, please access your dedicated status page.

Important Deployment Information

For general deployment guidance, please refer to the Connect and Guest Deployment Guide (Issue 1.75.0)

On-Premise Deployments:

  • This release requires additional (manual) deployment steps.

    • Create the following Indexes in PostgreSQL prior to upgrade.

      CREATE INDEX CONCURRENTLY IF NOT EXISTS ix_identity_group_id_lower_primary_email
          ON connect_projection.identity (group_id, LOWER(primary_email));
      CREATE INDEX CONCURRENTLY IF NOT EXISTS ix_identity_group_id_lower_employee_number
          ON connect_projection.identity (group_id, LOWER(employee_number));
  • This release requires additional rollback steps.

    • Run against EventStore DatabaseRun against EventStore Database

      DELETE FROM dbo."ConnectIdentityEvents"
      WHERE  eventtype IN (
          'Amag.CAC.Contracts.Events.CardOptionsUpdatedEvent, Amag.CAC.Contracts',
          'Amag.CAC.Contracts.Events.DeactivationLevelUpdatedEvent, Amag.CAC.Contracts',
          'Amag.CAC.Contracts.Events.CardUsageUpdatedEvent, Amag.CAC.Contracts'
      );
      
      DELETE FROM dbo."AccessControlIntegrationEvents"
      WHERE  eventtype IN (
          'AMAG.Symmetry.Contracts.Events.IntegrationCardOptionsBackfillStartedEvent, AMAG.Symmetry.Contracts',
          'AMAG.Symmetry.Contracts.Events.IntegrationCardOptionsBackfillCompletedEvent, AMAG.Symmetry.Contracts'
      );
      
      DELETE FROM dbo."VmsEvents"
      WHERE eventtype LIKE 'G4S.VMS.Contracts.Events.RecurringVisitSeries%';
      
    • Run against Logging Database

      DELETE FROM dbo.amag_bash_scripts
      WHERE name = '01.002.SyncIdentityBuildingLongitudeFromCore.sh';
    • Run Against Application Database

      /********************************************************************************************
       2.5.0 Rollback Script
       Feature: Remote Door / Remote Access Administrator (epic IDM-18249)
       Run ONLY if rolling back from 2.5.0 to the previous release (2.4.x).
      ********************************************************************************************/
      -- =========================================================================================
      -- NEW REPORT: Remove the Remote Access Administrator Activity Report (IDM-20383)
      -- The 2.4.x app does not know this report (no xlsx template / sproc). Remove the row so it
      -- does not surface as a broken report. Also delete the RoundhousE.ScriptsRun entry so that
      -- on roll-forward Grate re-runs 01.005 and re-inserts the report (migration is idempotent).
      -- =========================================================================================
      -- Remove any saved instances first (defensive — none expected in a fresh release).
      DELETE FROM idm.report_saved_reports
      WHERE report_id = 'c0276c6b-91e0-4a55-afc7-2d80daf0f8d5'::uuid;
      -- Remove the report registration.
      DELETE FROM idm.report
      WHERE report_id = 'c0276c6b-91e0-4a55-afc7-2d80daf0f8d5'::uuid;
      -- Allow the report migration to re-run on roll-forward (re-inserts the report row).
      DELETE FROM "RoundhousE"."ScriptsRun"
      WHERE script_name = 'idmProjection/01.005_remote_access_admin_activity_report.sql';

Symmetry Integration Client:

The AMAG.Symmetry.Client has been updated to version 9.0.0.2054 Certain new features or corrections will not be fully functional until the new client has been installed; any such items will be highlighted in the proceeding notes.

The Checksum for this Symmetry client is:

ccbb928ee97c2ec14d1a8517f1547d8a4f9aac01e815bcc8633ef01b833e34b2.

Warning

Customers who utilize firewalls for their Amag.Symmetry.Client will be required to update rules to allow TCP port 5671, 5672 & 443.

New / Changed Functionality

  • Ability to Delete an IDS Code

    • Users can now remove a previously assigned PIN and IDS code from an identity.

      2_1.png
  • Manage Credentials via the Public API

    • The Public API now supports adding, updating, and deleting a credential, enabling credential management through external integrations. Customers are advised refer to Swagger Documentation.

  • Additional Details Field for Requests

    • Requests now include an additional free-text details field, allowing requesters to capture supporting information.

      2_2.png
      2_3.png
  • Configurable Facility Code Whitelist

    • Administrators can now configure which facility codes are allowed, restricting credential assignment to approved codes.

      2_4.png
      2_5.png
  • Support for Recurring Visits

    • GUEST now supports scheduling recurring visits, removing the need to enter each visit individually.

      2_6.png

Issues Addressed

  • ZD235501 - An issue has been addressed with updates to an identity's Manager not being saved on some records.

  • ZD236058 - An issue has been addressed with access continuing to work after the expiry date/time when an access group's time zone had been changed.

  • ZD236892 - An issue has been addressed with the Print Badge button being displayed to Identity Managers on the Process Credential Request screen.

  • ZD237024 - An issue has been addressed with the requestor not being copied on credential request approval or rejection notification emails.

  • ZD237034 - An issue has been addressed with a credential appearing on the main Identities screen while missing from the Credentials tab and reports.

  • An issue has been addressed with the GUEST self-registration kiosk being unable to save an unannounced visit.

  • ZD237303 - An issue has been addressed with updates to Employee Type not being sent to Symmetry until a full record sync was performed.

    Note

    Requires Symmetry Client Version 9.0.0.2054

  • ZD237413 - An issue has been addressed with credentials being able to be added to a terminated, suspended, or expired identity when edited concurrently by another user.

  • ZD237421 - An issue has been addressed with discrepancies between audit reports and notifications and the audit status shown in the UI.

  • ZD237478 - An issue has been addressed with the Department field on a printed badge not updating without a page refresh.

  • ZD237391 - An issue has been addressed with Auto Assign Credentials not working in the CONNECT 2.0 view.

  • ZD237683 - An issue has been addressed with ZD237683 - We have addressed an issue with an "Invalid Date Range" error being displayed when requesting an access group that is already assigned.

  • An issue has been addressed with the GUEST badge template not accepting fractional-inch height and width measurements.

  • An issue has been addressed with with the GUEST badge template not saving height and width measurements after the Apply button was clicked.