Integration Support Report
Description
The integration support report displays the status of visitor data that was sent to the access control system that are integrated with CONNECT/IDM. This report can be used to troubleshoot any possible issue in the communication between CONNECT/IDM and the connect access control system.
Filters
Field | Description | Filter Requirements |
|---|---|---|
Date Range | The user is able to select either a Relative or Absolute date range. | The report will only return values within that date range. The default value is Today. |
Identities | The user is able to select one or more Identities. | If selected the report will only show data for those specific Identities. If this field is left blank, the report will show data for all Identities. |
Access Control Sync Status | The user is able to select one or more the possible sync statuses (Error, Ignored, Sent, Success, Unknown, Warning). | If selected the report will only display data for those statuses. If left blank, the report will show data for all status. |
Fields
Fields | Description |
|---|---|
First Name | The first name of the identity |
Last Name | The last name of the identity |
Employee Number (#) | The identity's employee number |
ID Reference No. | The identity's ID reference number |
Company | The company associated with the identity |
Email Address | The identity's primary email address |
Identity Type | The Identity Type (Employee, Non-Employee) |
Source | The source of the data (CONNECT or PACS) |
Entity | The entity type affected (for example, Access, Credential, Identity) |
Transaction Type | The type of transaction recorded |
Transaction Details | The details of the transactions |
SENT CONNECT Date/Time UTC | The time and date the CONNECT sent the transaction |
RECEIVED CONNECT Date/Time UTC | The time and date the CONNECT received the transaction |
Status | The status of the transaction |
Message | Messages associated with the transaction |
Integration Name | The name of the integration |
Integration Type | The type of integration |