Watchlist Configuration
Note
These amendments will only be seen in the GUEST tab. The External Watchlist functionality is not currently available.
This allows the user to make amendments to the Internal/External Watchlists configuration.
Internal Watchlist Color
Administrator can amend the color of the display notification panel in GUEST for a visitor that matches the internal watchlist.
Responses
The Receptionist in GUEST has the ability to check-in a Visitor even if they are flagged up as a potential watchlist match. Administrator can define how the Receptionist records their reasons for overriding the Potential Watch List Match.
Open Responses: Administrator can enable or disable the ability for a receptionist to enter their own reasons in free-form text when checking in a potential watchlist match. Default is ON and Administrator cannot switch it OFF unless there are Predefined Responses already configured. Administrator can choose to leave Open Responses ON even if Predefined Responses are configured on the system.
Predefined Responses: Administrator can configure pre-defined responses for the receptionists to use when checking in a watchlist match. They enter multiple responses by pressing the + icon after each completed response. User enters:
Name of Response: A meaningful name given to the response.
Selected Language: English or Spanish by default - user can press the + icon to display the response in both languages simultaneously.
Display Label: The text that will be displayed to the GUEST user.
