Reception
Note
Images in this section show the access rights for available sections/tabs/pages for a user that has full access rights. A Reception user will only have access to the Dashboard, Reception and New Visit sections.
The Reception screen is displayed to any user that holds the Reception role in GUEST. This screen allows role holders to:
View Upcoming and Past visitors
Check In or Check Back In Visitors
Reprint a Visitor badge (Checked Out visits only)
View Visitor Information
The following information is displayed for each visit:
Visitor Photo or Initials (if a photo is not available)
Visitor Name
Visitor Company
Visit Type
Visit Start Date and Time
Visit Status
Host Name
Host Company
Host Phone Number
Host Building
Who Scheduled (When On Behalf Of)
Visit Sync Status (if system has been configured to sync visitors to the symmetry PACS system. Icons represent Pending, Error, Not Synced, Synced)
The visit list can be filtered by the following options:
Type to Filter (user can start typing in First Name, Last Name and Company of either the Host or the Visitor)
Date Range
Building
Status
Host company
The visit list can be sorted (ascending or descending order) by the following options:
Visitor First Name
Visitor Last Name
Visitor Company
Arrival
Departure
Visitor Status
By clicking the Download icon button, the visit list can also be downloaded and exported as .csv file. The visit list will automatically be exported to an Excel Spreadsheet file (Excel or an appropriate viewer is required to view the report).
User is also able to access the New Visit' page from the Reception page by clicking the New Visit button top right of the screen.
Searching Visits via the General Type to Filter
The general filter allows for visits to be filtered based on the following fields in the My Visits Page:
visitor.firstName
visitor.lastName
visitor.email
visitor.company
hostDelegate.firstName
hostDelegate.LastName
hostDelegate.email
hostDelegate.companyName
hostDelegate.buildingName
host.firstName
host.lastName
host.email
host.companyName
host.buildingName
cardNumber (if configured)
credential.hotStamp (if configured)
The General Filter supports the following:
You can filter based on a string being found in any field by just entering the string. For Example:
Jonathan
You can filter based on a specific field by including the visitor field:search text. For Example:
visitor.firstName:Jonathan
You can search across multiple fields by using the AND keyword. For Example:
visitor.firstName:Jon* AND visitor.lastName:Smith
You can use a wild card character (*) if you do not know the full value. For Example:
visitor.firstName:Jon*